Complaints Handling Policy

Clinic 88 is committed to providing a high standard of care. If you have a concern or complaint about any aspect of your treatment or experience with us, we want to hear about it so we can put it right.

You can raise a complaint by speaking with our admin staff, by phone on 02 6253 2388, or in writing to info@clinic88.com.au. We will acknowledge your complaint and aim to investigate and respond within a reasonable time frame.

If you are unhappy with the outcome, you can lodge a complaint with the Healthcare Complaints Commission.